Cancellation Refund

If I request for a replacement, when will I get it?
within 3-4 working days we will replace book(s) in case of any issue in existing book(s).

How do returns work?
If you wish to Return the book(s) you can return to our mailing address : Speaking Tree, Akhila Apartments, Acharya Ranga Nagar, Benz Circle,Vijayawada,Andhra Pradesh-520 010. with in a week (7 Days)
Amount will be refunded within 3 working days to the corresponding account.
*Postal charges (50/book) will be deducted in case of Return.


When are refunds given?
Refunds are given when: In case of cancel book request or return the book(s) speaking tree support team will call you and Amount will be refunded within 3 working days to the corresponding account.
In case refund for online exam / training Please contact us on 799 57 64 874 or Email us speakingtreevja@gmail.com
speakingtreegrammarquest.org reserves all rights regarding refund for online exam / training.
speakingtreegrammarquest.org will refund for online exam / training if student could not take online test / training.

What are the refund timelines if I cancel or return a product?
The refund timelines will depend on the payment modes as listed below:
Debit card - 7-9 Business days
Credit - 7-9 Business days
Netbanking - 3-7 business days
COD - IMPS, 1 Business days
EMI (Standard+No cost+Debit card) - 7- 9 Business days
Gift Card - 24 hours
PhonePe:
PhonePe wallet - 24 hours
PhonePe UPI - 1 business day
PhonePe Credit/Debit card - 7 business days Note: Refunds will be credited to the payment source used at the time of placing an order.